Overview
Convertr abides by ISO-27001 information security standards, which requires regular password changes and enforcing secure password criteria for all users.
Password must meet the following criteria:
- Minimum length of 8 characters
- At least one capital letter
- At least one symbol
- At least one number
In addition, the following rules will be in effect to protect your account:
- Password will require changing every 90 days
- Cannot use one of last 10 chosen passwords
- Account lockout after 10 consecutive incorrect password attempts
Platform Admin users can customise some basic password policies within the Enterprise > Configuation > Other Settings > Password Settings section. However, the above requirements will be the default password criteria to ensure ISO-27001 is met.
In order to change this to your own password policies, please follow the below guidelines:
Change Password Requirements
Select the 'Enterprise' page (only available to platform 'Admin' users).
Select 'Configuration'.
Change password requirements under the 'Password Settings' page.
Click the 'Save' button.
Please note: Any changes to password settings will prompt all users to reset their passwords when they sign into the platform.