What is Email & Telephone Suppression
Email and Telephone Suppression allows you to reject any leads that may contain information based on these lists.
Email & Telephone Suppression
If you receive an objection under the right to erasure, you should use this feature to ensure the individual is swiftly deleted or suppressed from Convertr processing activities.
To support best practices, email and telephone suppression should be enabled on all campaigns.
This will help to ensure all your campaigns respect the rights of anyone who has objected in the past.
How it Works |
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How it Helps |
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Creating Suppression Lists
At a system level
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- This can apply the list to all campaigns on the platform
Setting up Suppressions Lists at a Systems Enterprise
1. Within the platform, click System in the left sidebar then select Suppression from the dropdown list.
2. Here you will find three different types of suppression lists which you can add to the platform; Email, Name and Telephone.
3. You can add values to these suppression lists one by one or by selecting import CSV (recommended)
Please note these jobs run to apply these suppressions on the campaign.
- Suppressed Name Check - Runs the global Name Suppression list
- Suppressed Email Check (Global) - Runs the global Email Suppression list