Overview
To complement our existing live email validation service, Briteverify, in one scenario, we will now perform an additional lookup by another provider called Neverbounce.
Note: customers can opt out of this service.
Scenarios
If the Live Email Validation Check processr job is set to FAILUNKNOWN = Yes, only in this scenario the platform will then use the NeverBounce service for an additional lookup
In the screenshot below you can see the breakdown of the response.
Processr Job pass-fail matrix
| Briteverify Response | NeverBounce Response | Processr Job Pass/Fail |
| unknown | valid | Pass |
| unknown | invalid | Fail |
| unknown | disposable | Fail |
| unknown | catchall | Pass |
| unknown | unknown | Fail |
In the platform on the lead view page under Email Verify we will be storing response data from Neverbounce (along with the existing Briteverify.
| Provider | Field | Value |
| Neverbounce | 0 | historical_response |
| Neverbounce | 0 | smtp_connectable |
| Neverbounce | 0 | has_dns_mx |
| Neverbounce | 0 | has_dns |
| Neverbounce | neverbounce.execution_time | 7162 |
| Neverbounce | neverbounce.suggested_correction | |
| Neverbounce | neverbounce.result | valid |
| Neverbounce | neverbounce.status | success |
| Briteverify | duration | 0.065019605 |
| Briteverify | email.role_address | |
| Briteverify | email.disposable | |
| Briteverify | email.connected | |
| Briteverify | email.status | unknown |
| Briteverify | email.domain | convertr.io |
| Briteverify | email.account | Joe Bloggs |
| Briteverify | email.address | joe.bloggs@convertr.io |
All the data above can be reported on, using Lead Export and the Report Builder under the Email Verify section.