Introduction
The Thank You Page is displayed after a lead has submitted a form, where various actions can take place such as displaying a message, images, showing a video or additional content. The Thank You tab within the form builder allows customisation for this form step.
Additionally, the Thank You Page can be used to serve content if used in conjunction with our Whitepaper solution.
Examples of what you can do within the Thank You Page include:
- Adding A Video to the Thank You Page
- Link to whitepapers, videos, or websites
- Redirect to whitepapers depending on whitepaper IDs
- Embed tracking scripts depending on an item on the form
- Download different assets depending on campaign
The following steps will show you how to access the Thank You Page and the relevant options to select to implement what you would like to achieve.
To Access The Thank You Page
1. Once logged into your platform, access your form through one of the following methods. As you go through these processes, update or enter information as you require:
a. Campaign
i. Within the campaign, select Creatives > Forms
ii. Click Edit beside the form
iii. Select the Thanks Page tab
b. Global Forms
i. Select Forms in the left navigation
ii. Click Edit beside the form
iii. Select the Thanks Page tab
Default Content Rules
The Default Content is what will appear on your Thank You page if there are no custom content rules. You can also configure your custom rules to show this content alongside another action such as a redirect, if you wish.
Custom Content Rules
Custom Content Rules are available within the Thank You Page. These rules allow content to display depending on the rule(s) configured. If you do not wish to display the default content alongside your custom content, you will need to ensure that Use Custom Content is selected under the Content section.
These below actions will help you achieve the examples listed above.
The Content Rules available are:
- None
- All associated campaigns will have content shown from the Default Content
- Advertiser
- Any associated campaigns with the defined advertiser rules will display the content defined within this specific advertiser rule.
- Any undefined advertisers within Custom Content rules will show content from Default Content.
- Campaign
- Any associated campaigns with the defined campaign rules will display the content defined within this specific campaign rule.
- Any undefined campaigns within Custom Content rules will show content from Default Content.
- Whitepaper
- Any associated campaigns with the defined whitepaper rules will display the content defined within this specific whitepaper rule.
- Any undefined whitepapers within Custom Content rules will show content from Default Content.
For any Advertiser, Campaign and Whitepaper custom content rules, a website redirect with a specified delay period can also be configured.
Please note: Not all use cases are explained in this article. If you need help in getting set up, please reach out to your CSM or our Support Team through the in-platform support function.