You can connect your Convertr enterprise to other systems for the purposes of:
- Ingesting data
- Enriching, appending or validating data against 3rd party systems
- Delivering data
Adding a New Integration
When you want to add a new integration, the best place to start is with the Connections Hub (accessible from within the Convertr platform). Here you can browse all of the available integrations as well as finding information about our generic connectors (which allow you to connect to most systems even when a dedicated integration isn't available).
If you don't have access to the Convertr platform, your CSM and our Support team will be able to assist.
Likewise, if you would like help setting up your new connection, the Support and Technical Services teams are here to guide you through the process.
Suggesting a New Integration
Where the dedicated integration you desire isn't available and the generic connectors aren't suitable, you can enquire about the possibility of having a new integration developed.
You can use the 'Suggest New Connection' feature within the Connections Hub if you have access to this. Alternatively you can submit a suggestion via your CSM.
In the first instance, it would be helpful if you could provide the following information:
- An overview of your use case and objectives
- The system you wish to connect to
- Confirmation that it has a RESTful API (please provide documentation)
- Details of the authentication method
- A simple description of the current and/or desired workflow
Don't worry if you're unable to answer the more technical questions (3 and 4). If you have documentation available, please supply that (or links to it). We will then be able to look into it further on your behalf.
After suggestions are submitted, we will provide a reference number for tracking purposes. Suggestions are typically reviewed monthly, so if you're working to a specific timeline, please let us know.