500 Internal Server Error
If you receive a 500 Internal Server Error, please email our support team ASAP.
When emailing support@convertr.io please include:
- Subject line: 500 Internal Server Error
- A print-screen of the error
- A description of how this came about - the more detail the better for our investigation.
By following these three steps, this will immediately notify us of the urgency of this ticket.
By supplying us with the print-screen, we will get an idea of what you are seeing.
The description will further assist us in understanding how and why you are getting this error.